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Program and Outreach Services

Program and Outreach Services Consultants provide onsite expertise to assist clients in managing programmatic and marketing aspects of EMSystems' emergency preparedness and response solutions. Full-time employees are placed at the client's primary location of operations and become an integral part of the organization's disaster planning team. These specialists assess, create, implement, and evaluate the program and outreach needs of jurisdictional health departments and end users. Strategic marketing plans and training programs are developed and executed to support regional and statewide policies and procedures.

Proper education, training, and management ensure improved performance and the success of public health programs and services. The Program and Outreach Consultants provide tremendous value and return-on-investment to clients, leveraging subject matter expertise and communication skills to empower and enhance the collaborative resources and partnerships in your community or state.

Services provided include:

  • Program Management
  • Project Management
  • Disaster Planning Coordination
  • Training and Outreach Marketing
  • Technical Support

Key Advantages of EMSystems Program and Outreach Services

  • Expand product usage and acceptance throughout the region or state
  • Enhance communications as the primary liaison with administrators and end users
  • Facilitate meeting and workshop logistics
  • Create presentation and training materials for outreach marketing
  • Develop successful training programs to support regional and statewide guidance
  • Coordinate multi-jurisdictional and public sector participation efforts
  • Evaluate and advance disaster preparedness plans
  • Support state health and medical emergency operations

More on Solutions

EMS Operational and Performance

Our integrated Patient Care Record solution collects and disseminates critical pre-hospital EMS patient information, enabling agencies to streamline and improve the quality and cost effectiveness of emergency medical care. It is used primarily by paramedics and other emergency personnel to record patient information, such as identification, vital signs, and health background. This information is communicated to emergency departments for immediate use upon patient intake. These solutions are used by over 1,400 users in 23 states.

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Response Team Management

Our volunteer management solutions are secure, web-based solutions that meet or exceed the Assistant Secretary for Preparedness and Response (ASPR) benchmarks for an Emergency System for Advance Registration of Volunteer Health Professionals (ESAR-VHP). These solutions support the qualification and management of volunteer care providers across jurisdictional lines. EMSystems' ESAR-VHP solutions cover 27% of the U.S. population across 15 statewide implementations.

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Training and Exercises

Our Training and Exercises solution supports regional and statewide disaster preparedness exercises. Our specially trained clinical and technical experts assess, design, develop, plan, coordinate, and execute these exercises, onsite and remotely. Participants can be brought together in one physical location, as in a traditional "tabletop" exercise, or hold a "virtual event" in which participants attend from anywhere, using distance conferencing. These experts also assist with after action evaluations.

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Solutions At a Glance

Communications and Resource Management

Stakeholders across the entire emergency services continuum use our emergency communications solution, which streamlines communications required to prepare for, respond to, and recover from individual and large-scale incidents. This solution facilitates monitoring of healthcare assets, emergency department capacity, and behavioral health and dialysis bed status. Incident-specific resources are easily tracked, such as decontamination capability, ventilators, and specialty services. The solution is implemented in 74 regions in the U.S., covering more than 37% of the population. 1,400 hospitals and 15,000 users utilize the solution on a daily basis.

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Multi-functional Tracking

Our multi-functional tracking solution supports the tracking of people, property, and equipment. It is configured for each client to support local policies and to reflect unique state or local needs for mass casualty, public health, special events, and hospital evacuee tracking. The solution was used extensively during such events as the Fort Hood incident, Hurricanes Ike and Gustav, the Presidential Inauguration, Mardi Gras, and the Boston Marathon. The solution covers over 21% of the U.S. by population through three statewide and 18 regional implementations.

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Collaboration and Notification

Public health professionals use our secure communication solution for preparing for, responding to, and recovering from multiple public health events. This alerting and collaboration solution is designed to meet the CDC Public Health Information Network (PHIN) guidelines for Health Alert Networks. The solution enables statewide coordination and response to events like the recent H1N1 outbreak. It provides a comprehensive platform for disaster and continuity of operations planning in 22 states.

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Online Download Center

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Need Technical Support?

Please contact:

888-367-9783